She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. Our original sail date was March 1,2010. I really don't want to bother carnival with this question if it can be answered easily since they are busy with many more pressing issues. I think "trap" is kind of a hard word. The rest of your deposit will be given as a future cruise credit. There's also a spot under Manage my booking on Carnival.com. Any unused portion (s) of inclusions are nontransferable, nonrefundable and not redeemable for cash. For passengers who are booked on cruises cancelled involuntarily by the line, switching over to a new voyage penalty-free is still a possibility -- but affected cruisers would first have to take either the refund or FCC, then rebook their desired sailing, according to Royal Caribbean. Any cruise that has a stop in a Canadian port has been canceled through February 2022 Cancellation Policy Due to COVID-19 If your cruise was canceled, you'll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. I'm @jdlasica on Twitter. But I was told the per person rate would not change - DS and I would be paying the rate for the first 2, and they would simply take off the smaller amount for the 3rd passenger. Would it be refunded or would it have to put toward another cruise? Bonus onboard credit offered along with the future cruise credit will be dependent on a short window of acceptance. See Carnival's Deposit & Final Payment Requirements. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you. These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. * No refunds for Pack & Go, Early Saver and Super Saver fares. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have.". The booking can be transferred at any time up until final payment. You will lose $$$ to make any changes.That is how they trap people with those reduced deposits. I tried calling Carnival but the wait time is forever! Carnival allows you to use your FCC on one booking . You are entering into this contract with Carnival plc trading as Carnival Cruise Line (Carnival), ARBN 107 998 443. How do I transfer my Carnival cruise reservation to Costco Travel? Carnival Cruises Cancellation Policy If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. Of course, now more than ever, it pays to do your research before moving your booking to one of these new sailings. I read the policy and it seems like we will only lose $50 but I am unsure. I had a similar issue awhile back. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. Carnival sent a refund for one of the cruise deposits. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. Hi Cindy - I just sent you an email. We have moved many cruises, and all we've ever had to do was pay a $50 per person administrative fee. Opens in a new window. Between days 29 and 15, you forfeit the larger of either the deposit or 75 percent of the fare. What Are Carnival's Early Saver Cruise Deals. As mentioned if you paid ES rates you will be charged $50pp. When calculating the days prior to sailing, the day of sailing should not be considered as one of the days. I ran into it when I tried to pin him down on the booking price & getting a price drop - I got the story about how there's no way to know since there are no more cabins in this class left unbooked that sleep 3. In order to transfer the booking, please provide us with your booking pin number and we will be able to transfer it over for you. Basically, you would have to cancel and rebook. I wasn't about to pay the $150 change fee for the 3 of us, called main # & found a new one who (while hesitant to step on any toes) happily flipped the down payment & i saved $250 in the bargin via military rate! There are 400 CSR agents. I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. "Make refundable deposits, because those allow you up to final payment to get all of your money back in . It is the way the Early Saver contract reads. Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2. You will lose 50$ per person as an administrative fee. JD Lasica Deposit/Payment Policy for Standard Groups - GoCCL They will charge you when you make the call. What happens if the voyage I want to use my FCC on is of greater value than the FCC? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Bookings with refundable deposits are often eligible for price adjustment -- before the final payment date -- as well as changing to a different sail date or ship without penalty. Deposit and Final Payment Requirements | Carnival Cruise Line Can I Transfer My Existing Cruise to a Brand-New Itinerary? - Cruise Critic Please note that although Carnival Cruise Line can pass requests for seat assignments, special meals and special assistance to . She also recommended that I remove the vacation protection for my husband only. * $200 per adult or $400 per stateroom minimum **$300 per adult or $600 per stateroom minimum Children 17 and under sailing as the 3rd/4th guest in a stateroom do not require an additional deposit. You can redeem any FCC by calling us! Once you have registered, you will see the Dashboard . Opens in a new window. If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. Port (Non Holiday Sailings). Contact us to start the process! You will loose $50 per person and the remaining deposit will be credited to you as a future cruise credit. And while that information is available online as cancellations happen, each guest should also receive direct communication regarding those options at the time of the cancellation. You can call and find out what the penalty is but I am positive you will have to pay one. How Reassuring are New Cruise Cancellation Policies Really? Guests must sail within 24 months from the date of the cancellation. Non-Refundable Deposit at time of booking:Early Saver and Super Saver As long as a person understands what the "restrictions" are for the rate they are booking and make an informed decision. You may also streamline the registration by simply utilizing your current Gmail account. Or enjoy luxurious transportation in a private car (a sedan, SUV or even a limo) whether from the airport, your home or hotel. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. I believe you would need to rebook within a year but I am not positive on that. First question: how much of the deposit will we lose? change quote in Carnival Ticket in easy steps. (The longer the sailing, generally the higher the price. * Final payment is due 120 days before holiday sailings. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. gemduncan, March 18, 2019 in Carnival Cruise Lines. But how easy is it for cruisers booked on existing voyages to move their booking over to one of these new cruises? "Inside of final payment, there are cancellation penalties to change to a new ship and sail date. CC Help Jenn They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). Then we'd repeat the phone tag game. They can (and often do) just update the record with the new ship's information, and your paid-to-date amount goes to the revised booking. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. The hardest part of using your CruiseNext deposit is choosing where you want to go on your cruise. External site which may or may not meet accessibility guidelines, Instagram. Inside those dates, cancellation fees will apply according to the timeframes found below. It seems the money would apply toward the deposit of the cruise as well. This isn't the case with every line: Celebrity, Norwegian and Royal Caribbean are marketing their new itineraries to vaccinated international travellers who meet the entry requirements for their new chosen homeports. I did switch over to the early saver rate on the new cruise. All "Round UK" cruises are, at this time, only marketed to residents of the United Kingdom who are also fully vaccinated. I cannot travel on the date I have booked, can I change the date of my However, you may be able to find a new cruise that offers some again as well and then that would be re-applied under the new change rate. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. Also have a lower level room picked out just in case they mention not being able to transfer the sale offer. YOUR AGREEMENT WITH US. Are you sure about this? We were recommended our current PVP from someone and he's been fantastic. Robert Giordano is facing a dilemma. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). By proceeding, you agree to Cruise Critics. Or will I have to pay more? Cruise Critic reached out to several lines for advice. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian'scancellation fee schedule. Here's a Cheat Sheet of Cruise Deposit, Full Payment & Refund Deadlines for cruise passengers and travel agents (note: different rules apply to groups). A Viking River Cruises reservation can be transferred to our agency within 60 days of the initial booking date, as long as final payment has not been made yet. I changed my cruise date under early saver. A certain part of that is refundable by carnival in the form of a future credit (ES rate terms). holland america cruise cancellations due to coronavirus; best computer bridge game. Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. They are only valid for the passengers booked on the original sailing. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. Still debating if I just no a no show with her or call my PVP on this one. If You Cancel Your MSC Cruise: Bookings made by March 31, 2022, for sailings departing through March 31, 2023, can be canceled up to 48 hours in advance of departure without penalty.. The one thing they did not do was refund the deposit of the 3rd person. Future Cruise Sales on Celebrity Solstice. They would keep it as a credit for a future cruise. Norwegian Cruise Line | Future Cruise Credit - Cruises.com I dont have a PVP. Cruises with special pricing have stricter refund policies, and when refunds are allowed on specials, they are typically in the form of Future Cruise Credits (FCC), not in monetary refunds. COVID-19 canceled your cruise. Here's how you can use that money for a I did the $50 per person deposit and I purchased the insurance. If you weren't in the early saver program or in the penalty phase then your TA charged the extra, not Carnival. In addition to our themed sale fares (eg "72 hour" sale "Get Me Out of Here" sale), some of our fare types have restricted cancellation and refund terms which are not subject to our standard cancellation policy.
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