If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Rates do not include taxes & fees, where applicable. They apologize. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Divorce decree or child support document. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. My Account. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. entouchwireless.com/affordable-connectivity-program/, https://www.entouchwireless.com/affordable-connectivity-program, https://www.entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/terms-of-service/, https://entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/affordable-connectivity-program/. Your account number can be found in the top right corner of any bill or by logging into your online account. Offerings vary by state. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Copyright 2022 enTouch Wireless All Rights Reserved. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Customers must be first-time Amazon Prime . Channel Line Up; About Us. CA subscribers on the free combination CA Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 25 GBs of data. *All forms of ID must be valid and used before expiration date. Thank you we really appreciate your business. Lay the SIM Card on a hard, flat surface. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. International calling is enabled for direct communications between 2 people; certain numbers (e.g. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. enTouch Wireless reserves the right to block calls to any country or international number range without notice. The Lifeline benefit . EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. International calling does NOT include text messaging, picture messaging, or video messaging. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Social Security benefits statement. Qualifying individuals receive Free cell phone service. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Social Security benefits statement. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Taxes and fees included with service plan pricing. Only eligible consumers may receive ACP discounts. ACP is a federal government program operated by the FCC. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. How to Check My enTouch Wireless Application Status International calling does NOT include text messaging, picture messaging, or video messaging. Established in 1995. enTouch was founded in 1995 by H.E. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Safelink is the oldest and the largest company providing best free government smartphones for years. Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation Promotional offers may be modified or withdrawn at any time. Promotional offers may be modified or withdrawn at any time. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Free Government Phone & Wireless Service | TruConnect Taxes and fees included with service plan pricing. Our standard terms and conditions will apply. Your household can receive only one Lifeline and one ACP benefit. Budget Mobile - Free Government Cell Phones How To Get an enTouch Wireless Free Phone - Best All Review ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. An eligible household is limited to one monthly service discount and one device discount. LITTLE ROCK, Ark. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Copy of last year's State or Federal income tax return. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). To reset your settings to default, choose your device manufacturer below. Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. Not only did he succeed professionally, Bovay also gave . Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). If you need any additional help contact Ting at 1-855-846-4389. You can apply your ACP discount to any available enTouch Wireless service plan. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). International calling is enabled for direct communications between 2 people; certain numbers (e.g. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Non-Tribal (CA) ACP + Lifeline Combined Service Plan: Tribal (Non-CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*, Non-Tribal (Other, excludes OR, KY, PR) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 10GB Data, ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and 11GB, Unlimited Talk, Unlimited Text, and 14GB Data, Unlimited Talk, Unlimited Text, and 8GB Data, Tribal (Non-CA) ACP Only Plan: Unlimited Talk, Unlimited Text, and 15.5GB Data, Non-Tribal (Other, excludes OR, KY, PR) ACP Only Plan: Unlimited Talk, Unlimited Text, and 5.5GB Data*, ACP Only Plan: Unlimited Talk, Unlimited Text, and 6.5GB Data*, Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. ACP is a federal government program operated by the FCC. Hence, here is the comparison of the two plans in the state of California. All prepaid minutes and payments are generally credited instantly to a Verizon account. GSM coverage required. Power On the phone and call 866.488.8719 to Activate! If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! Promotional offers may be modified or withdrawn at any time. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Although not typical, the port process can take 24-48 business hours to complete. Please refer to enTouch Wireless Terms of Service for more information. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. An eligible household is limited to one monthly service discount and a single one-time device discount. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. with Q Link chat. Which Free Government Phone is the Best? (2022) - Finance Life Updated APN Settings For AT&T, Verizon, T-Mobile, Sprint - Technobezz ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Astound Broadband powered by enTouch - Yelp TheOnline Enrollment formis easy to use and will walk you through each step of the process. It will go through a complete power cycle. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, International calling does NOT include text messaging, picture messaging, or video messaging. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. How to Switch Phone Carriers and Keep Your Number | WhistleOut Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Divorce decree or child support document. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Unemployment/Workers' Compensation benefits statement. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Lifeline Assistance Programs. Offer varies by State and Program Participation. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. They offer a free government smartphone and sim card depending on your qualification. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Rehab Center Blamed for Horrific Death | Courthouse News Service Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. B14. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You can apply your ACP discount to any available enTouch Wireless service plan. You can also opt out of data. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Unemployment/Workers' Compensation benefits statement. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. MyAccount is a website which allows you to maintain your broadband internet account. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. The ACP will replace the Emergency Broadband Benefit Program, effective December 31, 2021 for new subscribers, or on March 1, 2022 for existing EBB subscribers. Videos stream at DVD quality (480p). enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. KEEP THIS INFORMATION HANDY. Tell Customer Support you want to Port your current phone number to your new phone. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Simply complete all fields below to get started. Only eligible consumers may enroll. Click here to enroll today to see if you qualify! The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. T-Mobile data & APN settings | T-Mobile Support Press the size on the backside of the card related to the SIM size your phone needs. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . If you have any trouble, we are ready to help just dial 866.488.8719. AirTalk Wireless Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. How to Unlock Your Phone From Any Major Carrier - Consumer Reports Customer's Account Number *. enTouch Wireless provides high-speed broadband service to ACP customers. Copy of last year's State or Federal income tax return. No wait time! Yes! For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! Pick your new T-Mobile plan and phone, either online or in store. Videos stream at DVD quality (480p). Notice letter of participation in a qualifying state, federal or Tribal Program. Here's a look at all the features you can get with a free Budget Mobile cell phone: Free popular features such as Caller Id, Call Waiting and Voicemail. conference, chat lines, and premium numbers) are not supported and may be blocked. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Why won't my new SIM Card work with my ZTE? - Q Link FAQ Place the SIM Card in your device, usually underneath the battery. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Please allow up to 1 business day for the ticket to be resolved. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. BROADBAND DATA. Copyright 2023 enTouch Wireless All Rights Reserved. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time.